Thank you for shopping with Alpha One Enterprises. We are committed to delivering your orders safely and promptly. Please review our Shipping & Delivery Policy before placing an order.
Order Processing Time
Alpha One Enterprises, we strive to deliver your orders quickly and safely. This policy outlines our shipping process. Once an order is received and payment is confirmed, we will pack and dispatch the order at the earliest.
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- All payments received before 4:00 PM will be dispatched on the same day.
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- Orders placed after 4:00 PM will be processed for dispatch on the next working day.
Shipping Charges
- Within Tamil Nadu & Pondicherry
Delivery in 2–5 working days – ₹30
Fast and reliable delivery across Tamil Nadu & Pondicherry. - Outside Tamil Nadu & Pondicherry
Delivery in 5–7 working days – ₹50
Orders are securely packed and delivered across India with trusted courier partners.
Please Note:
- Delivery timelines are estimated only.
- We cannot guarantee exact delivery dates, as shipments are handled by third-party courier partners.
- Under normal conditions, most parcels are delivered within the expected timeframe.
Order Tracking
Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email (where applicable).
Important Delivery Notes
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- No Returns
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- No Exchange
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- No Refund
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- No Transit Damage Claim
All orders are packed with maximum care using safe and secure packaging before dispatch from our side.
Please note that delivery is handled by third-party courier/logistics partners. Since the shipment is carried and managed by an external delivery service after dispatch, we are not responsible for delays, mishandling, or damages caused during transit.
Therefore, if any damage occurs during transit, courier handling, or delivery, it will not be eligible for return, refund, replacement, or claim under any circumstances.
Orders that are returned back to us due to customer-related reasons will be eligible for refund.
This includes :
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- Incomplete address
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- Invalid address
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- Not answering courier phone calls
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- Customer unavailable for three delivery attempts
Shipping Policy Updates
We reserve the right to update this Shipping & Delivery Policy at any time without prior notice. Any changes will be posted on this page.
Contact Us
For any privacy-related queries & Bulk enquiries contact us at:
Alpha One Enterprises
Address: 2nd St, Kadukkakadu, Pudukkottai, Tamil Nadu 622001
Phone: +91 88255 64852
Email: alphaoneenterprisess.pdkt@gmail.com
Website: www.alphaoneenterprisess.com
